For startups
Get the founders out of QA and support
Two seats take testing and the support queue off the founders’ desks, so you can get back to building and selling.
- The SoTalented Office Guarantee
- Works in your time zone
- $0 until you hire
Sound familiar.
- Release night means a founder clicking through the product.
- The CEO answers tickets between sales calls.
- Bugs reach customers because nobody had time to test properly.
For example
Say you’re a six-person SaaS team. Releases get tested on Sunday night by whichever founder is awake, and support lands in the CEO’s inbox between sales calls.
Add a QA engineer and a customer support rep in your satellite office. The QA engineer runs regression before every release and logs bugs where your developers will see them. The support rep works the queue in your help desk and escalates what needs you.
Sunday night goes back to being Sunday night.
What you’d set up.
Every seat is dedicated to your company and never shared. Prices are per person, per month, all-inclusive, and differ by level.
QA engineer
from $1,500 a month
What they’ll own
- Runs test plans and regression before each release
- Builds and maintains automation in Playwright, Cypress or Selenium
- Logs bugs with steps, expected versus actual, and environment
- Works with your developers in the sprint, not after it
- Keeps the test suite current as the product changes
Customer support rep
from $1,000 a month
What they’ll own
- Handles tickets by email and chat in Intercom, Zendesk or HelpScout
- Keeps the queue clear and response times on target
- Logs bugs and feedback so your team knows what’s breaking
- Escalates what needs your team, with enough detail to act on
- Spots recurring issues and flags them
Start with one seat and add the next when it’s working. $0 until your first hire starts, and 30 days notice to scale down.
What’s inside every seatBoth seats are working in about three weeks.
Here is exactly what happens after you say yes, week by week.
Week one
We find them
- We do
- Write the job description, source, screen and run the technical assessment.
- You do
- Brief us on the role and sign the brief.
Week two
You choose
- We do
- Check English and time zone, then run background verification, references and the offer.
- You do
- Interview a shortlist that has already passed the assessment, and choose.
Week three
They start
- We do
- Contracts, benefits, desk, equipment and software access, all in place.
- You do
- Welcome them.
Day one
They start.
You start paying here. Until then, you pay nothing.
Hire locally, or set up the seats.
A recruiter finds the person and steps away. Here’s what a satellite office adds after the hire.
Compare with
Finds and vets the person
Works only for you
A real office to work fromOnly with SoTalented
Payroll and compliance
Looked after once they start
One invoice
Replaced if the fit is wrong
Time to someone working
Finds and vets the person
Works only for you
A real office to work fromOnly with SoTalented
Payroll and compliance
Looked after once they start
One invoice
Replaced if the fit is wrong
Time to someone working
Finds and vets the person
Works only for you
A real office to work fromOnly with SoTalented
Payroll and compliance
Looked after once they start
One invoice
Replaced if the fit is wrong
Time to someone working
Finds and vets the person
Works only for you
A real office to work fromOnly with SoTalented
Payroll and compliance
Looked after once they start
One invoice
Replaced if the fit is wrong
Time to someone working
The SoTalented Office Guarantee
Hire with confidence. The risk is ours.
Four promises behind every person who joins your office.
Right person
What if they are not the right fit?
We replace them inside 30 days, free.
No questions asked. Tell us it is not working, and the replacement is on us.
Right office
Where will they actually work?
In a premium SoTalented Satellite Office in India.
WeWork-grade workspace in Bangalore or Jaipur, with reliable internet, power backup, IT support and security in place.
Right management
Who looks after them once they start?
We do, across 42 touchpoints.
You interview and approve. Payroll, HR, reviews, growth and a clean exit are ours.
Right terms
What am I signing up for?
Nothing, until your first hire starts.
Then one invoice a month, no long-term contract, and 30 days notice to scale down.
Do they use our tools?
Yes. They work in your help desk, your bug tracker and your chat, on accounts you own.
How do they learn the product?
The way any new hire does, from you and your docs. We handle the rest of onboarding, from the desk and equipment to access.
Can we start with one of the two?
Yes. Start with whichever hurts more and add the other when it’s working.
What does a seat cost?
It depends on the role and the level. Every price is all-inclusive: salary, benefits, payroll, compliance, office, IT and equipment, on one invoice. Each role’s bands are on its page.
Can I start with one seat?
Yes. You pay nothing until your first hire starts, add seats when it works, and give 30 days notice to scale down.
Related use cases.
For startups and growing companies
Release on schedule, tested
Testing happens in the last two days of the sprint, by whoever has time.
Read the use case: Release on schedule, testedWhat you’d set up
QA engineer
For startups and growing companies
Support that keeps pace with customers
New customers bring tickets faster than you can hire for them.
Read the use case: Support that keeps pace with customersWhat you’d set up
Customer support rep
For growing companies
The backlog your team never reaches
Internal tools and integrations keep sliding to next sprint.
Read the use case: The backlog your team never reachesWhat you’d set up
Full-stack developer
Start with one seat.
Tell us your situation on a call. We’ll tell you honestly whether a satellite office fits it, and what it would cost.